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Cancellations/Deposit Policies
Here at The Laser Lounge we have a few simple policies in order. We want to create a streamlined professional experience in our clinic for everyone involved.
Please read below why there is NO REFUNDS on cancellations (no exceptions):
Our staff base their entire day around you. This means when you do not show up the laser specialist doesn’t just miss out on work. They put a hold on the appointment and therefore other clients miss out on the chance to have the spot.
The deposit also includes the time spent in deriving the booking e.g. Facebook, inboxes, text messaging, email correspondence, price quoting, patch test, etc.
This all takes up your laser specialists time and they’re happy to do this for you, but when you cancel it puts all effort to waste.
So, your deposit adds to this cost as well, if your appointment is cancelled.
Some clinics may have set up all needles, tubes, machine/s, seating, benches, wrapping, etc prior to you arriving. Time spent and products used to ensure an unrushed, yet efficient procedure is all wasted if you do not show. This also adds to the cost of the deposit.
Our laser specialists are looking forward to giving you their best. So please put yourself in their gloves and realise why there is no refund offered on cancellations.
We require a deposit for all appointments. This is credited to the cost of your laser procedure and holds your appointment time.
All deposits are non-refundable, though may be used as credit for future appointments. Refunded deposits are made only under the clinic absolute discretion.
OUR CONTACT DETAILS
Our contact details are:
The Laser Lounge (trading name of Project Ink & Beauty Ltd)
44-46 High Street, Wem, Shrewsbury, Shropshire, SY4 5DG
T: 01939 550026
Registered in England & Wales
Registered & trading address: 44-46 High Street, Wem, Shrewsbury, Shropshire, SY4 5DG
Company Registration No: 11049070